GRAM Hotels’ Security Measures Regarding Corona (COVID-19)

GRAM Hotels’ Security Measures Due to Corona (COVID-19)

Last Updated 2020-09-28

Within GRAM Hotels (Hotel Skansen, Hotel Riviera Strand, Torekov Hotell, Restaurant Papas and Pepe’s Bodega) we take the current pandemic very seriously, and are working with warm hearts and cool heads, in accordance with the Swedish authorities’ regulations and recommendations.

Measures to Prevent the Spread of Infection

  • We urge guests to keep their distance from each other.
  • The restaurant is furnished so that we can guarantee the right distance between different parties. The premises are regularly inspected by the local environmental and health authorities.
  • We have introduced extra hand sanitizer stations in public areas around the hotel, and we do not greet guests with a handshake.
  • Lunch and evening buffets are replaced by table service. If you prefer, we also offer table service for breakfast.
  • We limit the number of guests in the spa at any one time, and in other places.
  • Visitors are only allowed to eat and drink while sitting at a table, or to pick up their food for takeaway.
  • Kitchen staff are following current hygiene routines, as usual.
  • Our cleaning team is well-informed and is currently putting extra focus on cleaning surfaces and objects that are often touched, such as door handles and elevator buttons.
  • All staff are taking extra care with their hand hygiene and we also encourage guests to do the same.

We are closely following the development of the Swedish Public Health Agency’s recommendations and continuously update our routines based on these, so that we can play our part in limiting the spread of infection.

If Someone Should Become Sick:

  • Our employees do not come to work if they have any symptoms.
  • If a guest should prove to be sick at the hotel, we have developed an action plan in consultation with the hotel physician.

We hope you will feel safe here, knowing that we are doing everything we can for your safety.

The 50-Person Rule – What Applies?

At the time of writing, the Government’s decision to limit public gatherings and public events to a maximum of 50 participants does not cover hotels and restaurants.

Closed meetings and conferences arranged by companies or organizations, do not count as general gatherings and are therefore not covered by the ban.

Temporary Cancellation Policy

Valid until 2020-12-20 (Private Reservations)
In the event of cancellation no later than 7 days before the arrival date, the full reservation value will be refunded. If cancellation protection has been taken out, you have the right to cancel the event with a full refund until 12 noon on the day of arrival. If cancellation protection has not been taken out, you will receive the prepaid amount as a gift card that is valid for two years. The fee for the cancellation protection is not refundable. Please contact the hotel for all cancellations / rebooking.

We offer companies and organizations very flexible cancellation terms. Please contact our conference sales staff to find out more.

Do You Have Any Questions About Your Reservation?
For conference reservations, please contact your salesperson
For private reservations, feel free to contact our reservations staff by phone +46 431 55 82 12 or at info@torekovhotell.se

Here you can book your stay. Please contact us by e-mail or phone if someone in your party has special dietary or disability needs, so we can make necessary arrangements prior to your arrival.

We always recommend booking reservations in advance, to ensure your visit will be as good as possible. Please tell us if someone in your group has a special diet or allergies so we can ensure that we will make something they can enjoy.

Here you can book your stay. Please contact us by email or phone if someone in your party has special dietary restrictions so that your meals can be a nice experience.

Fill in your name, contact details and company, and we will contact you as soon as possible (usually the same day).